Operations Manager

International Project

New York, NY 10026

Denomination: Non-Denominational

Category: Business Administration

Posted on: May 11, 2021

Time Type: Full Time

Job Description:

Position Description: Operations Manager

Title: Operations Manager Position: Full time/ Salaried Location: New York City, NY

Professional Relationships: The Operations Manager will serve under the Chief Operating Officer.

Summary: At International Project our organizational success depends on the efficiency of our organizational processes. To help maintain and improve our efficiency, we’re seeking an experienced operations

manager to oversee daily activities. We are looking for a candidate with a passion for missions as well as a sharp business mind and proven success managing multiple departments toward maximum productivity. An ideal candidate would also be highly skilled in human resources, finance, and IT management. The ultimate responsibility of this position is to increase our operational efficiency in accomplishing our mission.

Objectives of this Role

Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
Develop, implement, and maintain quality assurance protocols
Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
Actively pursue strategic and operational objectives
Ensure operational activities remain on time and within a defined budget
Track staffing requirements, hiring new employees as needed

Daily and Monthly Responsibilities


Oversee bookkeeper and ensure proper protocol is followed
Manage all grants and participate in grant applications and reporting
Coordinate with Treasurer for periodic review of books and any other audits or financial reports that are required
Manage payroll and proper payment, filings of taxes and other liabilities
Create and maintain department and overall budget process for the organization each year

Human Resources

Oversee HR manager and ensure proper protocol is followed
Maintain all employee and partner files, in accordance with all applicable laws and best practices
Ensure International Project policies and procedures for employees, team members, partners and volunteers follows proper protocol and best practices
Prepare all position descriptions and provide to communications and mobilization departments for advertising
Cultivate an encouraging culture by developing relationships of trust with missionaries
Provide care and/or referrals to qualified member care services to the IP staff
Manage all pre-field coaching and processes after acceptance
Design and implement a support raising coaching program
Produce reports and briefs when needed regarding team

General Operations

Ensure ongoing local programmatic excellence, rigorous program evaluation, consistent quality of finance, human resources, communications and IT; recommend timelines and resources needed to achieve the strategic goals
Implement effective systems to track progress, so as to measure successes that can be effectively communicated to the board, donors and other constituents
Develop a yearly operational plan for approval by the Board
Deepen and refine all aspects of communications with the goal of creating a stronger brand
Manage IT strategies, needs and contract with outside workers when necessary
Produce reports, presentations and briefs for all areas of the organization

Skills and Qualifications

Ability to think strategically and lead other leaders with vision and diplomacy
Bachelor’s degree in operations management, business administration, or related field, preferred
2+ years’ proven experience in an operations management position
Strong budget development and oversight skills
Experience in conflict management and business negotiation processes
Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Church or missions experience, preferred
Strong communications skills
Ability to manage operational budgets
Experience in financial and accounting reporting
Uphold a close and growing relationship with Jesus Christ
Must agree with International Project’s Philosophy of Ministry

To apply, send resume/cover letter to Anna Tan at executiveassistant@internationalproject.org

About International Project:

At International Project, our goal is to see churches planted in the 10/40 window by focusing our training, discipleship, and church-planting efforts on immigrants and internationals from within this region. We hope to see a church-planting movement spread from NYC back to the 10/40 window through internationals and diaspora groups.  

Job Qualifications:

Bachelor's in Business, management experience, finance and accounting experience, detail-oriented, proficient in Microsoft office and other popular tools, excellent communication skills. 

Position Information:

Job Title:
Operations Manager
Time Type:
Full Time
Not specified
Organization Type:
Worship Style:
Church Size:
less than 100

Contact Information:

Organization Name:
Contact Name:
Anna Tan
P.O. Box 1646
New York
State or Province:
ZIP Code:
United States
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Organization Website:
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